Messaging your coach
Send async messages between sessions, report a message to an admin, and block or unblock a conversation.
Messages is your async thread with the people you're connected to — your coach if you're an athlete, or a rostered athlete if you're a coach. It's built for coaching between sessions, so replies arrive when the other person next opens the thread — there's no live chat.
Send a message
- Open Messages. Your threads appear under "Conversations" — one per person you're connected to, with an unread count when there's something new.
- Select a conversation to open it. Opening a thread loads its messages, oldest first, and marks them read.
- Type in the "Write a message…" box (up to 4,000 characters) and click "Send". Your message posts to the same thread.
Report a message
If a message from the other person looks off, click "Report" on that message. A prompt lets you add an optional reason, then sends it to an admin for review. The message stays in the thread and shows "Reported ✓" — reporting flags it, it doesn't delete it. You can report the other person's messages, not your own.
Block or unblock a conversation
Click "Block" to stop new messages in a conversation. A block works both ways and stays until whoever set it lifts it. If you blocked it, you'll see "You blocked this conversation." with an "Unblock" button; if the other person blocked it, it shows as blocked by them and you can't send until they unblock.
Related